Offering our services, depending on the current standards, legal regulations,
COMEX customer requirements and procedures within the institution, and aiming customer satisfaction, to maintain our working.
To provide services and to respond the expectations of our customers as soon as possible without any prejudice and independently, the most accurate form.
To provide our services under the rules of business ethics, reliability, fairness, impartiality
To evaluate internal and external feedback,
taking into consideration the requests, complaints and objections, to find the right solutions as soon as possible.
To continue the education of our all employees with the continuous training philosophy.
To take forward our QUALITY MANAGEMENT SYSTEM, with the philosophy of continuous development and improvement.
To use our resources as soon as possible to increase the satisfaction of our internal and external customers by continuously improving our processes.